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FAQs

As per the prevailing laws, non-residents and foreign Nationals are permitted to acquire properties in designated freehold areas in Dubai.

A Freehold property ownership allows Purchasers to have full possession and legal rights in perpetuity over real estate properties. Green Group only offers properties in designated freehold areas in Dubai.

Companies are allowed to purchase properties in the freehold designated areas in the city subject to the eligibility and requirements in conformity with the Dubai Land Department’s regulations and approvals. In the case of foreign entities, they must first register in free zones in Dubai or Ras Al Khaimah and GCC companies must register with the Dubai Department of Economic Development. Purchasers need to be well-informed on the regulations and the requisite documents when buying a property in Dubai under a Company name. Following is the link to the DLD website spelling out procedure for company registration at any of its Trustee offices spread across Dubai https://dubailand.gov.ae/en/eservices/request-to-register-companies/#/

In line with the prevailing laws in the UAE, there are currently no taxes levied on residential property purchase in Dubai.

Property sales are subject to approvals. Purchasers’ submitted documents and unit’s financial benchmark are contingent to Green Group’s compliance review. It typically takes minimum of 45 to 90 working days otherwise, an indicative document path will be provided to the Purchasers wherein the stages of formalities will be expounded in detail.

Since the Sale and Purchase Agreement is a time-constrained document, Purchasers are given a maximum of 14 calendar days from the date of issuance to sign and return the document to Green Group.

A representative can only sign the SPA in place of the Purchaser if they are granted by the Purchaser a Power-of-Attorney (POA) duly notarized by the Dubai Courts. If there are joint purchasers, both the Primary and the Joint Purchaser should have the POA.

The Sale and Purchase Agreement is a binding contract and is non-negotiable.

The Unit Sale & Purchase Agreement is made in English however, you may get it legally translated in Arabic Language from any of the UAE Accredited Translation Centre of your choice.

Green Group does not offer this service as the executed Sale and Purchase Agreement is only available in physical copy (one copy for the Purchasers & one copy for the Developer), which can only be either collected from our office or couriered to your registered address.

It is possible to have the SPA couriered to an alternative address (except for the currently sanctioned countries due to courier service restrictions) or be picked up by a nominated representative provided that an email authorization is received from the Purchaser’s registered email address to CRM@Greengroup.Ae. For the alternative address, complete address must be provided along with an alternative working mobile number for the courier’s reference. For nominated representative, a Passport Copy or Emirates ID must be shared by the Purchaser.

Kindly note that the Purchasers will solely be responsible for such occurrence. Meanwhile, if the Purchaser had lost the SPA by any means, a detailed process will be provided upon request to CRM@GreenGroup.Ae and administrative fees of AED 5,000 will apply for issuance of the new SPA.

There is no notable difference between the Primary and Joint Purchaser unless notified with the Dubai Land Department by way of percentage ownership declaration upon the registration of the property. Purchasers may inform Green Group via CRM@Greengroup.Ae through their registered email address should they wish to declare ownership percentage on the purchased property. But if not specified, both parties will have equal rights.

Adding or removing of a Joint Purchaser name is considered as a Resale/Transfer wherein the Developer NOC is required hence, standard process of an off-plan unit Resale/Transfer transaction should be followed.

It is relatively important to update Green Group of any additions or changes in your contact details via CRM@GreenGroup.Ae to help keep accurate data for organized communications regarding your purchased unit. Also note that our systems can be updated however, existing contact information on the SPA cannot be changed. Email notices will still be sent to the registered contact information on the SPA along with the copy sent to the new email address.

Yes, certain property investments may qualify for long-term residency visas subject to the conditions associated with property ownership in Dubai. Following are the links of Dubai Land Department for procedures in applying residence visa for property owners.

https://dubailand.gov.ae/en/eservices/request-for-golden-visa-investor/#/

https://dubailand.gov.ae/en/eservices/request-for-investor-visa/#/

Green Group currently accept payments of Cash, Credit Card, Local Bank Cheques, and Bank/Wire Transfer only. In order to help us seamlessly allocate any inward remittance, it is mandatory that a clear Proof of Payment (POP) along with the Project Code and Accurate Unit Number is shared to payments@greengroup.ae in a timely manner. In line with UAE Central Bank’s Guidelines, following are the approved types of POP: 1. Swift Message; 2. Cheque; 3. Manager’s Cheque; 4. Bank’s Cash Deposit Slip; & 5. Credit / Debit Card Transaction Receipt.

Yes, a bank fee of 2.5% per card swipe value will be charged.

Maximum limit per card swipe is AED 95,000. Maximum limit per card per day is AED 285,000.

Purchasers must settle all payments towards their purchased property in cleared funds. Hence, any exchange, variation, currency fluctuation, bank fees, remittance deductions, set-off or any other surcharge or withholding costs shall be borne by the Purchaser.

Purchasers will be requested to fill out an Address & Contact Undertaking Form which will be provided by our Sales Team at the time of making the initial booking deposit payment. Necessary documents should also be submitted as required by the Dubai Land Department for unit registration. For Individuals, requisite documents are Passport Copy, Emirates ID and Residence Visa (if applicable). For Companies, required documents are as per the following link subject to the Dubai Land Department’s approvals https://dubailand.gov.ae/en/eservices/request-to-register-companies/#/

Each project may have a different requirement, upon realization of the required documents and initial booking deposit amount, unit will be booked under the Purchaser’s name within 3-4 business days.

Purchasers will receive an official receipt from Green Group upon realization of the payment and will subsequently be provided with a Unit Reservation Application (URA) subject to completion of the required documents and initial booking deposit fees depending on the project. The URA will have all the details of the Purchaser, the Project, and the Payment Plan. Relatively, it is essential for the Purchasers to initially consult with our Sales Team following the availability of the units before making any payment, and terms and conditions shall apply.

A clear Proof of Payment along with the project code and accurate unit number shall be submitted by the purchaser from their registered email address to payments@greengroup.ae. Upon realization of the paid amount, an official receipt will be issued by Green Group and latest payment made shall be updated on your unit statement within 2-4 business days.

Kindly note that all payments made towards reserving a unit are non-refundable.

Currently, Green Group does not offer customization or amendment on payment plan. The Payment Plan on the Unit Reservation Application (URA) and Sale and Purchase Agreement (SPA) is final and irrevocable.

The installment due dates will be as per the scheduled payment plan on the URA and SPA. Alternatively, the purchasers will also receive a notification from Green Group by way of Payment Notice to the registered email address, 10 days prior to the next installment payment date.

Yes, subject to submission of Third Party identification documents (eg. Passport, UAE Emirates ID, or Company Trade License) and a filled out Third Party Indemnity Form which can be requested via crm@greengroup.ae. If Third Party is a Company, the Third Party Indemnity form is required to have the Company stamp.

Yes, provided that an email is sent to payments@greengroup.ae from the Purchaser’s registered email address confirming the exact amount allocation for each respective unit numbers along with the Project Code.

Settlement of installments as per the scheduled payment plan is a contractual obligation and any delay or non-payment of installments could result to penalties and/or other implications in pursuant with the Dubai Property Laws and the signed Unit Reservation Application/Sale and Purchase Agreement.

The terms of the late payment fees are specified in the Unit Reservation Application and Sale and Purchase Agreement.

The Dubai Land Department’s property registration fees may occasionally vary but currently, DLD fee is at 4% of the unit’s purchase price. Pertinent to mention that Green Group only facilitates the registration on behalf of the Purchasers in conjunction with the approved admin fees of AED 5,000. Submitted registration requirements are subject to the Dubai Land Department’s approvals.

The fee shall be paid by the purchaser on top of the property’s purchase price to register the unit with the Dubai Land Department.

Oqood or Initial Contract of Sale is an interim registration certificate kept with the DLD registry that serves as the Purchaser’s proof of ownership when an Off-plan property is purchased on a payment plan. Upon registration, this document will be directly received by Purchasers from DLD via their registered email address. In case you have not received the Oqood through your inbox, rest assured as it may have gone through your junk mail. For further assistance, you may also contact crm@greengroup.ae

Title deed also known as an Ownership deed, is a conclusive proof of ownership obtained upon successful handover of the property to the unit owner. This document will be directly received by Purchasers from DLD via their registered email address.

Mortgage NOC is a document issued by the Developer, required by the Dubai Land Department for the registration of a mortgaged property in favor of the financing entity.

Purchasers will be supplied with the full process and required documents upon request from crm@greengroup.ae via the purchaser’s registered email address. Purchasers need to ensure that only the Final Installment is the remaining outstanding amount on the unit statement. Any other outstanding dues must be cleared and associated formalities should be completed by the Purchaser for the Mortgage NOC to be issued by Developer.

Purchasers will be supplied with full process upon request from crm@greengroup.ae. Resale of Off-Plan units are permitted if minimum of 40% purchase price is completed. Any current outstanding dues on the unit shall also be cleared and associated formalities shall be completed for the NOC to be issued by the Developer. NOC fee for Off-Plan resale is AED 5,250 inclusive of VAT. Buyer & Seller will be given an appointment in our office to physically sign the transfer documents and issuance of NOC is five business days from the appointment date.

For Ready or Handed over properties, Developer NOC is not required. You may contact any trustee offices and ensure that there is zero outstanding Mollak service charges on your unit. However, upon beginning of the year where the Service Charges are not yet invoiced due to pending budgeting approvals with RERA, the trustee office may require the Developer’s NOC for Property Resale. Please contact crm@greengroup.ae for the full process, NOC fee is AED 525 inclusive of VAT.

The standard resale/transfer process should be followed in the event that the Buyer’s bank specifically required the Developer NOC for Property Resale. However on occasion, the Buyer’s bank may require an NOC only as proof that the Seller has no outstanding dues to the Developer. In this case, an Electronic Payment Clearance Certificate or ePCC shall suffice which can be shared by the Seller to the Buyer’s bank.

An Electronic Payment Clearance Certificate or ePCC is a pre-requisite for the processing of the unit’s title deed. As soon as the final payment towards the purchase price had been settled and cleared by the Purchaser along with other pending payments (if any), an ePCC will be issued to the Purchaser which will serve as proof that the Purchaser has no outstanding dues to the Developer.

Final payment is linked with the project’s completion hence, upon issuance of the project’s completion certificate, the Purchasers will be informed accordingly and will be obligated to settle their final installment in line with the Sale and Purchase Agreement.

Issuance of BCC or Building Completion Certificate does not necessarily mean that the project is ready for handover. Post-construction, it is customary that the project undergoes building testing. It is our utmost responsibility to ensure that the highest quality performance and safety standards are met hence, these procedures cannot be ignored. These processes covers the formalities between the Developer and third parties involving government authorities’ approvals, administration of utility connections (including water & electricity, gas, sewage systems, and communication services), enhancements on the building’s quality and control, health and safety security, deployment of community management, etc. Purchasers will then be invited for a Home Orientation as soon as post-construction procedures are concluded and the project is ready for handover.

For safety and security measures, purchasers or their representatives cannot visit the site during the project’s construction. Purchasers will be entitled for a Home Orientation subsequently upon serving of the handover notice. It is mandatory to have an invitation and schedule from our Handover Executives to visit the site and conduct unit inspection. Any unauthorized access in the site may draw undesired casualties, losses, and/or damages due to the ongoing construction upon which purchasers or their representatives shall bear the sole and exclusive risk and cost in such event.

Upon project’s estimated handover date by way of email notification to the Purchaser’s registered email address for Handover Process Intimation, subject to the Purchaser’s payment completion on unit purchase price and clearance of any outstanding dues, Purchasers will be invited by one of our Handover Executives for a Home Orientation to visit the project and inspect the property for any matters or snags that may require attention and rectification.

An authorization letter shall be sent from your registered email address to crm@greengroup.ae endorsing your representative to conduct the home orientation on your behalf attaching their Passport or Emirates ID and contact details. In the case of joint purchasers, both the primary and joint purchasers have to give authorization to their appointed representative.

Inspection of the property will be as per the provisions in the Sale and Purchase Agreement. Green Group reserves the right to take suitable action in line with the applicable laws should the Purchaser fail to complete the payment, inspect the unit, or take possession of the unit. In this case, there will be no unit inspection opportunities granted to the purchaser.

Unit owners will be eligible for Unit Key Handover upon completion of the pre-requisites of the handover formalities (subject to payment clearance) which you will be guided through by our Handover Executives. Purchasers will receive the utility details, access card (if applicable), important contact numbers, parking chip, biometric registration (if applicable) and unit keys.

Dubai Electricity and Water Authority (DEWA) is a government-owned utility provider of electricity and water services in the Emirate of Dubai. Purchasers’ registration with DEWA is mandatory before taking the handover of the property.

Each property will have a unique DEWA Premise Number that will be shared by the Developer to the Purchasers prior to the final property handover stage. Purchasers will need to register through DEWA and attach a copy of the first four pages of the Sale & Purchase Agreement. Following successful registration with DEWA, the Purchaser will receive the Green Bill or final confirmation from DEWA which shall be shared to Green Group. For any additional information with regards to DEWA registration, please contact customercare@dewa.gov.ae or +971-4-6019999. Below is the registration link https://www.dewa.gov.ae/en/consumer/supply-management/activation-of-electricity-water-move-in

After the property handover, residents of the building will have to coordinate with the community management and follow the move-in procedures as per the community management guidelines. The community management will require certain documentations and shall allocate a move-in slot for each unit owners to move-in their furniture in an orderly approach.

Defect Liability Period also known as the Warranty or Rectification Period, is a specified period that focuses on correcting any fault or defects that may arise after the completion of a construction project.

DLP duration is 1-year from the date of construction completion.

DLP covers defects that may arise relating to Mechanical, Electrical, and Plumbing (MEP) issues within the specified period.

The DLP process will be communicated by Green Group through the Community Management. Purchasers will have to coordinate with the Community Management and ensure that the processes and proper documentations are strictly complied with. Purchasers shall be solely responsible for failure to act in accordance with the proper documentations as this is a critical part in guaranteeing that the defects raised under the DLP are addressed and rectified in a reliable manner.

Yes, but it can be carried out only after the unit is handed over. Any modifications or alterations are subject to clearance from Green Group’s development and community management team and other government authorities like DHCC or Dubai Municipality. Pertinent to mention that home improvements that may change the structural design of the property both internally or externally will not be permitted.

Yes, property owners can rent out their unit in compliance with Real Estate Regulatory Agency (RERA) in Dubai and Dubai’s Department of Economy and Tourism (DET) in case of holiday homes.

Subject to the validity, conditions, and scope and limitations granted by the Purchaser to their appointed representative under the Power-of-Attorney notarized by the Dubai Courts, the POA can:

Process and sign any and all documents related to the purchase of the property from the Developer such as Address & Contact Undertaking Form, Unit Reservation Form, Sale and Purchase Agreement, etc.
Process and sign any and all documents related to Property Registration, Property Handover, and Resale/Transfer of the Property.
Other matters applicable related to the purchased property.

Any authorization request to nominate a representative shall be sent by the Purchasers (including the Joint Purchaser) to crm@greengroup.ae via their registered email address along with their representative’s Passport or Emirates ID copy and an authorization form (if applicable), taking note that the authorization is permitted only for routine matters on behalf of the Purchasers such as:

Collection of documents related to the purchaser’s unit
Inspection of unit on purchaser’s behalf
Other non-statutory matters related to the purchaser’s unit

Green Group: Leading Sustainable and Luxurious Real Estate Development in Dubai

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FAQs

Property acquisition

Are there restrictions on Property Purchases in Dubai for Expats/Foreigners?

What is Freehold?

Are Companies allowed to Purchase Properties in Dubai?

Are there taxes imposed on Residential Property Purchase in Dubai?

How long does it take for me to receive the Sale and Purchase Agreement?

I want to read the SPA before signing, can I take it with me?

Can my representative sign the SPA on my behalf?

I want to change the clauses in the SPA, is this possible?

Can we have the Sale and Purchase Agreement in Arabic?

Can you send a digital copy of the signed Sale and Purchase Agreement?

Can you courier my Sale & Purchase Agreement to a different address?

What happens if I lose my Sale and Purchase Agreement?

Is there a difference between Primary and Joint Purchaser?

Can I add or remove a Joint Purchaser from the SPA before project completion?

Can I change my contact information?

Are there any residency benefits associated with property ownership in the UAE?

For Golden Visa:

For Investor Visa:

Unit booking & installments

What are your accepted modes of Payment?

Are there fees for Credit Card payments?

What is the maximum amount for Credit Card payments?

Who will bear the cost of exchange rate variation or bank fees related to my payments?

What are the required documents and procedures for booking a unit?

How long does it take to complete the reservation of a unit?

What is my assurance that the unit is booked under my name after I made a payment to reserve a unit?

How long does my Unit Statement get updated after I make a payment?

If I can’t proceed with my unit booking for any reason after making the initial payment, can I ask for a refund?

Can I change the payment plan for my property?

When is my next installment due?

Can a Third Party pay the Installments on my behalf?

Can I make a Payment in a single transaction for multiple units?

What happens if I fail to make payments as per the agreed schedule?

How much are the penalties?

Registration & resale of property

What are the fees associated with the registration of my purchased property?

Is the DLD fee included in the purchase price?

What is an Oqood and how do I get it?

What is a Title Deed and how do I get it?

What is Mortgage NOC?

How do I apply for Mortgage NOC from Developer?

What is the process of Resale/Transfer for Off-Plan Properties?

What is the process of Resale/Transfer for Ready Properties?

What is the process for Resale/Transfer in case I have a Mortgage Buyer?

What is ePCC?

Property handover

Envisioning
a Sustainable Path Forward

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